Returns

Thank you for shopping with Love Aroma

We hope you love everything about your purchase, however, if you are not entirely satisfied, we are here to help.

Returns

You have 28 days to return an item from the date you received it. This item MUST be UNUSED and UNOPENED and in the same condition that your received it. It must be in it's original packaging

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund via the original payment method. The amount of time it takes the refund to come back to you will depend on your card issuer.

Shipping

You will be responsible for paying for your own shipping costs for returning your item unless the item arrived damaged. If this is the case please take and provide photos of the damaged product and packaging and send them to Meadowhall@lovearoma.co.uk within 48 hours of receiving your order.

Contact us

If you have any questions regarding our returns policy, please get in touch at meadowhall@lovearoma.co.uk